The impact of Industry 4.0 on organizational performance: the case of Pakistan's retail industry

Purpose The purpose of this paper was to assess and determine the impact five core technologies Industry 4.0 (3D Printing, Big Data Analytics, Cloud Computing, Internet Things (IoT) Robotics) on organizational performance retail industry in context Pakistan. Design/methodology/approach Pakistan's chosen as target sector, population composed senior-level employees, including managers from first-level positions top-level positions, well subordinate employees working under supervision managers, possessing technological know-how 4.0. data were collected through a matrix-based survey questionnaire that based five-point Likert scale, ranging “strongly agree” disagree.” process analysis conducted using IBM SPSS Statistics. Findings findings obtained by research work showed significant relationship among pillars industry. Besides, provided preliminary evidence 4.0's disruptive technologies, particularly, 3D printing, big analytics, cloud computing, IoT robotics, could help solve various problems challenges, such meager revenues, increased expenses unorganized systems. Originality/value present study extended theoretical body knowledge studying examining crucial factors significantly contribute service industry, emerging markets (BEM) economies,